Service Improvement Project Manager - Social Housing

Interim Project Manager - Service Improvement (Social Housing)

West Sussex

2 days on-site, remainder remote

12-Month Contract

3, 4 or 5 days per week - Flexible

Outside IR35

Our client, a well-established Social Housing provider, is seeking an Interim Project Manager to lead the delivery of a critical service improvement programme following the receipt of a C4 Regulatory Notice.

A strategic consultancy is already engaged to define the high-level improvement plan. What's needed now is a strong delivery-focused Project Manager - someone with a proven track record of translating strategy into action, ensuring measurable progress across all areas of the consumer standards.

The successful candidate will drive implementation of the improvement actions required, with a particular focus on tenant experience, property standards, tenancy management, neighbourhood services, and complaints handling.

You'll be responsible for leading delivery workstreams, managing timelines and risks, reporting on progress, and engaging stakeholders across all levels of the organisation. This role is ideal for someone who thrives in a hands-on environment and can drive momentum in a complex operational setting.

Requirements :

Significant experience in project delivery within social housing, particularly across service improvement and transformation initiatives

Strong understanding of regulatory requirements, including response to C4 notices and the consumer standards

Demonstrated ability to turn strategic recommendations into actionable plans

Excellent stakeholder engagement and communication skills

Experience in managing multiple workstreams and ensuring delivery within time and budget constraints

Comfortable working autonomously and navigating operational complexity

Contract details :

12-month interim assignment

Outside IR35

Flexible working available : 3, 4 or 5 days per week

Hybrid working : 2 days per week on site (West Sussex), remainder remote

If you have the experience and drive to lead meaningful change in the housing sector, we'd like to hear from you. Apply today or get in touch to discuss the role further.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law