Operations Administrator

Please note this role is a fixed term contract until Febraury 2026. Shifts will include 6.30am starts, 10.30pm finishes and some weekends.

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UKs largest outdoor retailers as our Operations System Administrator.

As part of the Cotswold Outdoor Group,

Cotswold Outdoor

is joined by

Runners Need

and

Snow + Rock

to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

Please note this role is 40hours per week.

How will you make an impact?

Managing inbound bookings, updates, and issue resolution

Allocating and tracking operational tasks in our Warehouse Management System

Investigating, resolving, and escalating operational issues

Maintaining accurate system records at the end of each day

Coordinating with customer service to meet ecommerce deadlines

Providing operational data, reports, and administrative support

Configuring, testing, and enhancing warehouse systems

Driving process improvements and supporting warehouse and transport operations

You'll fit right in if...

You have experience in operational or administrative support (e-commerce preferred)

Youre confident using data, reports, and warehouse management systems (Manhattan ideal)

Youre skilled with Microsoft Office

You stay organised, proactive, and adaptable to shifting priorities

You communicate well, work collaboratively, and solve problems effectively

Youre flexible with varied shifts, including some weekends

What's in it for you?

Colleagues make a company, so we believe in offering a total reward package thats more than just base salary. As part of ourteam youll receive :

Base salary of £26,520 per annum

40-60% discount across our range of products

33 days holiday (inclusive of bank holidays)

Company pension scheme

Access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday - theres something to suit everyones lifestyle.

Applications from all genders and backgrounds encouraged

We aim to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

This advert may close early if sufficient applications are received. Your application will be held in our recruitment database and processed in line with our privacy policy, visible on our website.

TPBN1_UKTJ