Business Support Administrator

Our Client is looking for an Administrator to support an existing busy office based at Hoults yard, Byker, Newcastle upon Tyne.

The company is an accident management specialist, specialising in vehicle replacement and repair compensation

Duties :

• Organise, manage and submit claim details to external parties
• Ensure claim details are handled and referred to the relevant parties in a timely and accurate manner
• Make and receive calls to clients and transfer to the correct parties
• Ensure referring parties are kept up to date on the progress of claims
• Ensure claims are progressed and services instructed correctly
• Analyse claim rejections reasons
• Assist the business admin supervisor with other admin duties relevant to the role
• Liaise with internal and external parties
Ideal qualities :
• Organised
• Good Knowledge of IT
• Conflict Resolution
• Can work under pressure
• Have strong problem solving skills
• Excellent written and verbal communication skills
• Good customer service skills

Other

Salary £26.676 per annum

37.5 hours Monday - Friday

22 days holiday plus Bank Holidays, with additional day off for Birthday