Business Support Assistant

Are you passionate about health and social care and looking for a flexible role with room to grow? Join our dedicated team at NENC ICB and help make a real difference in our communities.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

We are looking for enthusiastic and motivated Assistant Administrators to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).

About us

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Job responsibilities

What Youll Do

• Provide administrative support for CHC / FNC referrals and processes
• Communicate with patients, families, and external partners (by phone and face-to-face)
• Handle enquiries and direct them appropriately
• Maintain accurate records and provide cross-cover across admin functions as needed

Person Specification

Qualifications

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum

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