Delivery & Support Analyst

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Main Purpose of Job

To provide analysis, planning, process control, documentation and support across the end-to-end delivery team activity which includes configuration ticket management, release management, system testing, UAT testing and production support / live system issue triage. Reporting into the Delivery, Release & Support Manager and / or Senior Delivery Manager and working closely with other leaders within the team to maintain governance and controls ensuring a uniform approach to the delivery cycle. This role will also support the smooth handover of deliveries to the business users, providing them with documented processes and understanding of new system features as they are released.

Core Duties / Responsibilities

The duti...