Relationship Director

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.

Application Deadline : 7 October 2025

Hybrid Working Pattern : 3 days in Office & 2 WFH

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme .

For more information on Cynergy Bank visit www.cynergybank.co.uk

Company Benefits

• Competitive Salary and Company Bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and Life Assurance
• Income Protection Scheme and Season Ticket Loan
• Medical Cover (After Probation)
• Electric Car Scheme and Money Coach (After Probation)

The Role :

You will be part of a Relationship Management Team that supports the Bank’s existing unregulated customers, from Commercial Trading, hospitality, hotels and healthcare to Real Estate Finance.

The team aims to deliver long term sustainable value for the Bank and you will support the full life cycle of the customer relationship – from growth aspirations through the sale of products the Bank’s has available, through to proactively managing expiring loans; customer satisfaction is key with a strong focus on retaining our existing customers. There will also be the opportunity to win and write new business for new clients across our sectors typically in the range of £2m – £10m as your portfolio is built up to c35-40 clients.

This is all underpinned by a strong understanding of risk management and proactively ensuring all borrowing adheres to its terms and conditions and aligned to the Bank’s credit and wider requirements.

Responsibilities :

Essential Skills, experience and Qualifications :

Technical skills

Understand and adhere to the Bank’s policies and procedures with particular reference to :

Relevant and / or preferred qualifications (please specify required or preferred)

Behavioural Skills :

Risk and / or governance responsibilities

Outline of Leadership responsibilities (to be demonstrated at a reasonable level of competence)