The Customer Operations & Support team consists of four functional areas; The Core Operations team, AML team, Pensions Transfer team and Customer Support.
The Customer Support team deals with all the initial points of response to all customer queries on the app. They primarily use our CRM database and Intercom, to respond to customers but also speak to them over the phone and using our social media platforms.
Customer Support works closely with All teams across the business
View Current Positions
View our current Customer Operations & Support vacancies
Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.
A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.
Your home may be repossessed if you do not keep up repayments on your mortgage.
Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.
For Business Saver: T&Cs apply. Max one withdrawal per day.
#J-18808-LjbffrCustomer Operations & Support Specialist • City Of London, England, GB
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