Operational Improvement Consultant

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

EQ Retirement Solutions are looking for an Operational Improvement Consultant to join their Bulk Purchase Annuities team, which supports a strategic relationship as part of a growth business line.

The role will be responsible for creating / developing and maintaining materials (new system features, standard operating procedures - SOPs, 70% of your time) and delivering improvement sessions across the BPA team including Administration, Onboarding & Transitions and Shared Services teams to new employees and upskilling existing colleagues (30% of your time). The role will also help in the support of transferring knowledge to colleagues in non-UK locations including India.

Core Duties / Responsibilities :

The successf...