The Bike Club, the world’s second-largest bike rental network and the largest in the children’s bike sector, is hiring a Customer Service Executive. This role is central to delivering exceptional service to members across multiple channels, ensuring families enjoy a sustainable, hassle-free subscription experience. With over 80,000 bikes in circulation, Bike Club is a fast-growing B Corp Certified company headquartered in the UK and active in Germany.
Customer Service Executives are the voice of Bike Club, supporting members with queries, product advice, and issue resolution. The role involves handling communications across email, phone, and social media, while gathering feedback to improve services and ensure customer satisfaction.
The Bike Club is committed to sustainability, inclusivity, and equal opportunity employment. Applications are welcomed from all qualified candidates regardless of background.
Click here to submit your application
Not specified – applications reviewed on a rolling basis.
#J-18808-LjbffrCustomer Service Executive – The Bike Club | Remote (UK) • Greater London, England, GB
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