Dementia Care Manager

Be Part of Something Exceptional – Join Hallmark Care Homes as a Dementia Care Manager

Location : Midford Manor

Hours : 40 hours per week

Type : Permanent, Full-Time

Salary : Competitive

Reporting to : General Manager

At Hallmark, we believe in care that’s not only compassionate but deeply personal. As a Dementia Care Manager , you’ll be at the heart of that mission, leading our dedicated dementia community and shaping a safe, inclusive, and vibrant environment for residents and families.

The Opportunity

This is more than a job. It’s a calling.

You’ll lead our dedicated dementia community at Midford Manor, managing and inspiring a caring team to deliver compassionate, evidence-based care. With support from our Head of Relationship Centred Care and Dementia Relationship Practitioner, you’ll champion Hallmark’s award-winning dementia strategy and ensure every resident and family feels valued, supported, and seen.

We don’t focus on tasks, we focus on people. And we’re looking for someone who shares that passion.

What You’ll Be Doing

• Leading the day-to-day management of the dementia community
• Embedding Hallmark’s relationship-centred dementia strategy at every level
• Coaching and developing team members to deliver truly exceptional care
• Supporting families and helping them become partners in their loved ones’ care
• Building strong local links and representing Hallmark within the dementia community
• Ensuring compliance with CQC standards and Hallmark’s quality framework
• Managing assessments, care planning, audits, recruitment, and compliance
• Completing Mental Capacity Act (MCA) assessments and leading Best Interests Decision-making (BID).
• Preparing and submitting DoLS (Deprivation of Liberty Safeguards) applications.
• Making and managing safeguarding referrals and supporting investigations.
• Leading and contributing to Root Cause Analysis (RCA) following incidents or concerns.

Who You Are

You are a passionate advocate for dementia care, with proven experience in managing dementia services in residential care settings. You lead with warmth, empathy, and quiet confidence — always looking to raise the bar and inspire those around you.

You’ll also bring :

Why Hallmark?

At Hallmark, we believe in helping people thrive — and that includes our team. When you join us, you become part of a company that is big-hearted, inclusive, and committed to your growth.

What we offer :

Please be aware that we are unable to offer sp0ns0rship for this role.