Programme Manager

Overview

Join to apply for the Programme Manager role at Mulberry England .

Mulberry is a British lifestyle brand with a longstanding heritage and a commitment to sustainability. In 2024, Mulberry proudly achieved B Corp Certification and continues to focus on people and the planet while growing as a global brand.

The Role : Reporting to the Head of Delivery, the Programme Manager will be responsible for the planning, execution and delivery of two related strategic initiatives : eCommerce re-platforming and CRM. The role ensures successful programme delivery in terms of timescale, cost and scope, coordinating cross-functional internal and external teams to align outcomes with strategic objectives. This is a 12-month fixed-term contract with Hybrid working (minimum 3 days per week in the office, up to 2 days per week remote). Ideal start is October.

Responsibilities

• Define programme goals, success metrics and benefits realisation plans
• Develop programme roadmaps and ensure alignment with organisational objectives
• Prioritise initiatives through stakeholder engagement and allocate resources effectively
• Plan and schedule programme deliverables, goals and milestones
• Oversee project managers and teams, provide guidance and remove obstacles
• Lead multiple projects within the programme and manage interdependencies
• Manage timelines, budgets, risks and issues and escalate where needed
• Prepare and deliver regular status updates, reports and presentations
• Act as primary contact point for stakeholders and communicate clearly with executives and team members
• Foster collaborative relationships with stakeholders while managing needs and expectations
• Define and schedule resources for implementation, ensuring availability and allocation
• Establish and maintain programme governance and comply with policies, standards and regulations
• Conduct reviews, post-implementation evaluations and lessons learned sessions
• Coordinate internal resources and external vendors for programme delivery
• Use verification techniques to manage changes in scope, schedule and costs
• Measure programme performance using appropriate systems and tools
• Develop risk mitigation and contingency plans
• Maintain relationships with third-party vendors
• Mentor and guide junior team members and cross-functional teams

Culture and Sustainability

Skills and Experience Required

Mulberry is an equal opportunities employer. If you need adjustments to the application or interview process, please email talent@mulberry.com.

Job Details

London, England, United Kingdom

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