Group People Reporting Specialist / Manager

Group People Reporting Specialist / Manager

Join to apply for the Group People Reporting Specialist / Manager role at SSP Group plc

SSP Group plc (LSE : SSPG) is a global leading operator of food and beverage outlets in travel locations employing around 49,000 colleagues in over 3,000 units across 37 countries. We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats : sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.

Our purpose is to be the best part of the journey, and we are committed to delivering leading brands and innovative concepts to our clients and customers around the world, focusing on exceptional taste, value, quality and service. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector. www.foodtravelexperts.com

About the role :

Our vision for people analytics at SSP is that everyone who makes a decision should have access to data and insight to help make that decision. In addition, the People Reporting Specialist has a crucial responsibility in ensuring that SSP’s HR teams are able to access the data that they need to keep the business running.

As part of the People Analytics team, this role will work with our global HR team in our Camden office, and remotely with our regional HR teams across the world to develop high-quality reports and analytics solutions using SuccessFactors, Power BI, and other Microsoft tools.

The role will also be responsible for supporting use of the Gallup Access survey platform as part of our employee listening strategy, with full training and support provided to do this.

What you’ll be doing :

• Support the global and regional HR teams by ensuring that they have access to the right data, at the right time, and in the right format
• Transform data into visually clear, concise, and relevant insights using SuccessFactors story reports, Excel, Power BI, or other relevant tools
• Support the business with SuccessFactors reporting
• Build and maintain a library of SuccessFactors reports covering employee central, learning, compensation, and performance modules, with more to come in the future
• Be the subject matter expert for SuccessFactors reporting, supporting regional HR teams with their reporting requirements and being the first point of contact for any reporting enquiries
• Implement a governance framework for SuccessFactors reports to ensure that reports are documented, duplication is minimised, and best-practice is followed by all reporting users
• Provide support for users of the Gallup Access platform by responding to enquiries, updating data within the system, and providing technical support to internal teams running their own surveys
• Provide customer service to survey respondents while surveys are live
• Assisting internal teams with interpretation of survey results and ad-hoc analysis of survey data
• Deliver introductory training on SuccessFactors reporting and Gallup Access administration to users across the business
• Support the global HR team with data processing, validation, visualisation, and analysis

To be successful in this role you will need :

Belong at SSP :

Great food and drink are diverse by nature. It’s authentic, creates great experiences and brings people together. The same goes for our Belong strategy at SSP. By empowering our colleagues and celebrating our differences, we create great experiences for our people, enabling them to thrive as one global team.

Spanning 6 continents, we’re very diverse when it comes to our backgrounds. But it’s so much more than that, it’s listening with humility, taking conscious action, and having the determination to do the right thing. True diversity, equity and inclusion can only happen when everyone feels able to bring their full self to work. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Analyst and Information Technology

Industries : Food and Beverage Services

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