Tilia Homes Northern are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.
We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.
Our benefits package includes :
- 26 days holiday with additional bank holidays each full calendar year
- Life Assurance
- Retail discount portal
- Employee Assistance Programme
We have an exciting opportunity for a Personal Assistant to join a friendly team working from our Northern and based at our office in Warrington on a 30 hour a week, 10 month fixed term contract.
Duties include :
Act as an ambassador and first point of contact for directors as well as visitors to the office and all new startersCoordinate the induction process for the region; including the facilitation of training in systems and processes and supporting with HR and IT queriesLiaise with the Divisional Training Coordinator to ensure regional compliance in mandatory trainingDevelop and maintain strong internal and external networks, building knowledge of key issues in order to effectively identify and communicate prioritiesSupporting employees with general queries through to resolutionEnsuring the office is maintained correctlyManaging the effective running of the office through office equipment and stationaryProactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectivelyFacilitates all logistical arrangements and ensure all documentation is prepared in advance of meetingsCollate and process expenses ensuring compliance with policy and approval processManage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordinglyManage complaint letters including producing draft responses on behalf of the Managing DirectorProvide cover for colleagues as appropriateProvide general office supportAny other reasonable dutiesWe're looking for the following skills and experience :
Proficient IT skills, particularly in the use of Microsoft Office packages and OutlookStrong organisation skillsSelf-motivated to deliver a high quality of workAble to take a professional and flexible approach, remaining calm under pressureAble to confidently use own judgment and make decisions in order to prioritise and challengeExcellent written and verbal communication skillsExceptional attention to detail and ownership for the delivery of high quality workExperience of working in an administrative support roleAble to engage with and develop relationships with colleagues and managers at all levelsStrong team player with a desire to learn and contribute to the success of a busy professional teamBringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers