Customer Services Advisor

We are seeking a Customer Services Advisor to join our dynamic team. As a Customer Services Advisor, you will be responsible for providing exceptional service to our valued customers, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Provide product information and assistance
• Process orders and returns efficiently
• Resolve customer complaints in a professional manner
• Collaborate with internal teams to ensure customer needs are met

If you are a customer-focused individual with excellent communication skills and a passion for helping others, we would love to hear from you. Join us at Zeelandia Ltd and be part of a team dedicated to delivering outstanding customer service.

Please be advised that we are not a company that sponsors and are unable to accept applications that require visa sponsorship.

Based in Colchester with Hybrid Working 1 day a week from home, post-training.

Job Requirements

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