Manager, Global Applications

The Information Systems team at Orbis International seeks an experienced professional to lead software evaluation, development, and deployment for global programs. This strategic, technical, and collaborative role suits someone who has led tech projects, is passionate about global health, and thrives in a mission-driven, multicultural setting.

Orbis is an international nonprofit delivering sight-saving programs in over 200 countries and territories worldwide so that individuals, families, and communities can thrive. Currently, around 1 billion people across the globe live with completely avoidable blindness and vision loss. For over four decades, Orbis has been tackling this challenge by building strong and sustainable eye care systems that leave a lasting legacy of vision. Orbis runs dedicated country programs in Africa, Asia, the Caribbean, and Latin America; develops and implements innovative training and technology, including an award-winning telemedicine and e-learning platform, Cybersight; and operates the world’s first and only Flying Eye Hospital, a fully accredited ophthalmic teaching hospital on board an MD-10 aircraft.

BACKGROUND

The Information Systems team at Orbis International is seeking an experienced technology professional to lead the evaluation, development, and deployment of software applications across our global programs. This role blends the responsibilities of a Project Manager and a Product Manager, requiring a strategic thinker with a strong technical foundation and a collaborative mindset. The ideal candidate has experience leading technology development projects, is passionate about leveraging technology to improve global health and development outcomes, and thrives in a multicultural, mission-driven environment.

JOB SUMMARY

The Senior Manager, Global Applications will be responsible for assessing existing applications in use across the organization, identifying scalable solutions, and overseeing the design and development of applications that meet a unified set of global requirements. This role will lead cross-functional teams to implement and support program technology solutions that align with organizational goals and regional needs. The position requires strong project management skills, a background in software development or DevOps, and the ability to communicate effectively with both technical and non-technical stakeholders.

LOCATION

This position is remote-friendly. The ideal candidate will have to balance working with US-based and India-based staff, requiring flexibility to accommodate meetings across global time zones. Preference will be given to candidates based in Africa or Asia, though applicants from other regions will be considered. For those who prefer to work in an office setting, our NYC office has temporary and permanent desk solutions for employees already local to NYC that can accommodate those preferences. Access to other Orbis offices may be provided. Orbis’s current policy requires that all staff visiting the NYC office must be vaccinated against COVID-19.

REPORTING & WORKING RELATIONSHIPS

The Senior Manager, Global Applications reports to the Director of Information Systems and collaborates closely with country Program teams, global IT staff, and external development partners. The role requires regular interaction with stakeholders across departments and geographies.

ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY

• Evaluate existing software applications across the organization to determine suitability for scale-up and standardization.
• Define and document baseline functional requirements that align with global program needs across regions, disease focus, and use cases.
• Lead the planning and execution of application development projects, including customization, integration, and testing.
• Develop and manage implementation plans for application rollout and deployment.
• Coordinate with internal teams and external vendors to ensure timely delivery of high-quality solutions.
• Provide ongoing support and continuous improvement for deployed applications.
• Facilitate training and knowledge transfer to regional teams and end users.
• Maintain clear documentation of requirements, workflows, and system configurations.

QUALIFICATIONS & EXPERIENCE

SKILLS & ABILITIES

As a global organization, we welcome qualified applicants from various backgrounds, cultures, and marginalized communities who are underrepresented in the international NGO sector who reflect the five Orbis values of Accountability, Commitment, Equity, Innovation, and Integrity.

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