ASB Team Leader

Job Description

ASB Team Leader

Temporary, 5 months+

£35 Umbrella

South London

Hamilton Woods Associates are currently recruiting for an ASB Team Leader on a temporary basis, initially for 5 months for an organisation to tackle high risk ASB cases.

Duties of the ASB Team Leader role will include, but is not limited to :

• Provide a responsive, customer-focused service on anti-social behaviour and community safety.
• Ensure continuous improvement and compliance with policy, procedures and legislation.
• Lead and support the Community Safety Team to deliver a high-quality service.
• Monitor workloads, performance and service standards across the team.
• Review caseloads, address underperformance and quality-check ASB reports.
• Work with managers to improve resident satisfaction in ASB case handling.
• Build strong relationships with partner agencies to tackle ASB.
• Manage enquiries and complaints in line with policy.
• Participate in a 24 / 7 emergency duty rota.

Essential Requirements for the ASB Team Leader :

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and sui...