Bron Afon Community Housing is seeking a passionate and people-focused Customer Hub Assistant to join its frontline team. This full-time role offers the chance to make a meaningful impact in the Torfaen community while benefiting from a supportive work culture and a pioneering 4-day work week pilot.
Job Title: Customer Hub Assistant
Company: Bron Afon Community Housing
Location: Cwmbran, Wales
Salary: £26,000 per annum (Employer provided)
Contract Type: Permanent
Hours: Full-Time (4-day week pilot in progress)
Department: Customer Hub
Job Reference: Not specified
Closing Date: Rolling – early applications encouraged
Bron Afon Community Housing is a community-owned organisation dedicated to improving lives across Torfaen. Since 2008, it has delivered inclusive, democratic services that reflect the needs of its members, tenants, and residents. The organisation is committed to equality, diversity, and creating a welcoming workplace for all.
As a Customer Hub Assistant, you’ll be the first point of contact for residents, handling a wide range of enquiries with empathy and professionalism. You’ll support services related to housing, repairs, rent, and anti-social behaviour, while helping to shape a responsive and inclusive customer experience.
Bron Afon welcomes applications from all backgrounds and is especially keen to hear from ethnically diverse communities. The organisation is committed to creating a workplace that reflects the diversity of the community it serves.
Rolling applications. Early submissions are encouraged due to high interest in this position.
#J-18808-LjbffrCustomer Hub Assistant | £26,000 per annum • Cwmbran, Wales, GB
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