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Unite Students
Customer Experience Team MemberUnite Students • Edinburgh, GB
Customer Experience Team Member

Customer Experience Team Member

Unite Students • Edinburgh, GB
30+ days ago
Salary
£25,163.00–£26,681.00 yearly
Job type
  • Permanent
Job description

The role

Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!

What you`ll be doing as a Customer Experience Team Member:

  • Providing a welcoming front of house reception service
  • Conducting flat viewings, inspections, and leading sales conversations
  • Planning and running events for our students

What we`re looking for:

  • A caring, warm person with a positive attitude
  • An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
  • You`ll also have great time management and organisational skills

What You`ll Get in Return

  • A discretionary annual bonus so you can share in the company`s success
  • 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

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Customer Experience Team Member • Edinburgh, GB

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