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Sustainability Client Solutions Lead (Investor RE) – UK Sustainability

Sustainability Client Solutions Lead (Investor RE) – UK Sustainability

CBRECity Of London, England, United Kingdom
18 hours ago
Job type
  • Full-time
Job description

Overview

Sustainability Client Solutions Lead (Investor RE) – UK Sustainability

Location : London, United Kingdom

Role Purpose

As a client solutions lead you will have responsibility for supporting the cultivation and winning of new strategic investor client relationships across our Sustainability Advisory business. You will support client pursuits and business development, establishing strong relationships with new Investor clients to win and grow revenue & margin. This role requires a strong understanding of client needs, market trends, and industry developments to provide strategic advice and solutions that meet or exceed client expectations. The role also requires an understanding of fund and portfolio structures within RE investment firms and practical experience in ESG data management, regulatory requirements (SFDR, EU Taxonomy etc), industry benchmarks (GRESB, INREV, EPRA, CDP, TCFD etc.), GHG emission accounting frameworks and portfolio-level decarbonization strategy.

You will report into the Sustainability Practice Lead, UK and work closely with the Strategic Sustainability and Accounts Management team.

In the role you will

  • Client Solutions : Develop client solutions to win new core clients and strategic projects. Work with account teams to support growth and retention planning for core strategic clients. Work with the Global Sustainability team to identify opportunities and secure pan-regional mandates.
  • Client Relationships : Build strong relationships with potential clients to cultivate opportunities for future business. Develop plans to prioritise client pursuits.
  • Business Development : Identify new business opportunities with clients and develop strategies to expand existing client relationships. Collaborate with internal teams to deliver solutions that meet client need.
  • Commercial Outcomes : Develop propositions that ensure service excellence for clients and profitability for the business. Be responsible for meeting the agreed annual goals around revenue generation. Proactively report on progress, risks and opportunities with your leader.
  • Communication and Marketing : Externally represent CBRE sustainability and build market presence in areas of expertise. Communicate effectively with your clients to understand their needs and concerns.
  • Sector Knowledge and Insights : Stay up-to-date on industry trends, market developments, and competitor activity within your sectors. Share knowledge and insights with clients to position the company as a thought leader.

Person Specification / Requirements

  • A natural collaborator, able to foster and maintain relationships across teams and geographies.
  • Strong experience in leading investor client solutions in a large business setting. Able to identify problems and issues and address these with clients or teams in a simple and diagnostic way while delivering the best outcomes for the client and CBRE.
  • Able to communicate concisely, clearly and articulately; and demonstrates natural ability to adapt their style to the audience.
  • Able to manage client and stakeholders expectations and be proactive and positive in their outlook and find solutions to problems as they arise. Is action focused and practical in their approach for themselves and others – demonstrates and adopts a commercial / business approach in delivering financial outcomes and able to translate this into practice in how they oversee colleagues and the work they undertake for clients.
  • Can hold challenging and difficult conversations with colleagues and clients and able to influence decisions and actions.
  • Has +5 years’ experience in Sustainability, understands the business drivers and needs of real estate funds and investment teams and is able to demonstrate that experience when engaging with clients.
  • Excellent communication and presentation skills, strong attention to detail.
  • Why CBRE

    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

    Applicant AI Use Disclosure

    We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

    These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and EXPERIENCE

    Bachelor's degree (BA / BS) from four-year college or university. Masters degree or MBA preferred.

    Five or more years of related experience.

    Previous experience in selling operating leases and service agreements that incorporate expenditures normally treated by end user customers as capital expenditures. Previous experience working with Customer Relations Management (CRM) software.

    CERTIFICATES and / or LICENSES

    None

    COMMUNICATION SKILLS

    A valid driver's license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted)

    Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

    Must possess excellent presentation skills.

    Must be able to network with others in and outside of the industry.

    FINANCIAL KNOWLEDGE

    Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

    Must be familiar with basic financial terms and concepts as they relate to contracts, proposals, and providing consultation to the customer on available options for financing.

    Must be familiar with customer capital budgeting tools, techniques and processes including discounted cash flow analyses.

    Must be familiar with capital leases, operating leases and service agreements as well as FASB related definitions and bulletins related to these various arrangements.

    REASONING ABILITY

    Must be familiar with creative financial arrangements typical of energy efficiency and renewable energy retrofit arrangements such as shared savings, pay from savings and power purchase arrangements.

    Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

    Should be familiar with sale and leaseback arrangements especially as used to stimulate growth of the types of service based arrangements referred to above.

    OTHER SKILLS and ABILITIES

    Must possess prospecting, sales planning, selling to customer needs and closing skills. Familiar with basic contract language, negotiation and management. Exhibit a motivation for selling and meeting sales goals.

    Must possess a thorough knowledge of the use and operations of Windows-based computers.

    SCOPE OF RESPONSIBILITY

    Must be willing to travel, including some overnight trips.

    Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and / or project deadlines. Errors in judgment may cause short-term impact to department.

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women / Minorities / Persons with Disabilities / US Veterans)

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    Sustainability Lead • City Of London, England, United Kingdom

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