Assistant Manager

Overview

We are seeking a dedicated, enthusiastic and experienced Assistant Manager to join our team at Wylam Brewery. In this role, you will play a vital part in ensuring the smooth operation of our establishment while providing exceptional service to our guests. Wylam is a dynamic venue, consisting of weddings, live shows, Sunday lunches, food and drink festivals and corporate functions, so the ideal candidate will possess a strong background in a service-forward role, team management, along with a passion for hospitality and leadership in an event-driven environment.

Responsibilities

• Assist in the daily operation, ensuring high standards of service.
• Supervise and train staff members, fostering a positive work environment and encouraging teamwork.
• Oversee food preparation and production processes, ensuring compliance with food safety regulations.
• Manage inventory levels, placing orders for supplies as needed to maintain efficient operations.
• Handle customer inquiries and complaints professionally, ensuring guest satisfaction at all times.
• Collaborate with the management team to develop and implement strategies for improving service and operational efficiency.
• Maintain cleanliness and organisation in the venue, adhering to health and safety standards.

Qualifications

How to Apply

To apply, please send updated CV & Cover Letter to : graham.moffett@wylambrewery.co.uk

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