Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions is important to create lifelong memories.
Please note we will review all applications and interviews will take place January 2026. We appreciate your patience during the festive period.
What you'll get
As a Reservations Specialist at Dorchester Collection, here are just some of the great benefits you will receive:
What you'll do
A day in the life of our reservations specialists demands high levels of energy. They need consistency even though the days are never alike, and creativity to tackle daily adventures. Listed below are the functions and requirements of our reservations specialists:
The operational hours of work are shift-based and may be subject to change. These currently set as Monday to Sunday: 07:00 - 22:00
What you'll bring
Reservations Specialist - Italian Speaking • Lower Ground Floor West, Lansdowne House WJ ER London
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