Account Director

Overview

Account Director - RHS Wisley

Location : RHS Wisley, Surrey

Reports to : Head of Operations

5 days out of 7

Salary : £75,000 - £80,000 DOE

We’re seeking an experienced and inspiring Account Director to lead the catering and hospitality operations at RHS Wisley, a prestigious and high-footfall venue. You’ll play a key role in shaping strategy, delivering exceptional food and service, and driving commercial performance across multiple outlets and event spaces.

This is a highly visible, client-facing leadership role where innovation, accountability, and collaboration are key. You\'ll lead a talented team, working closely with senior partners to influence the future direction of food and service within a nationally recognised venue!

Key Responsibilities

• Lead day-to-day operations across restaurants, coffee shops, and events
• Own full P&L management, forecasting, and financial reporting
• Co-create and implement strategic plans with RHS Wisley and internal teams
• Champion employee engagement, wellbeing, and team development
• Deliver and exceed standards in customer service, food quality, and compliance
• Drive sales growth through creative marketing and events planning
• Act as the on-site cultural ambassador, fostering a positive and inclusive workplace

Person Specification

Benefits

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We recommend reviewing the role description regularly for updates to responsibilities and requirements. This listing does not imply a contract of employment.

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