IT Systems Engineer

Blue Light Card. Individually great, together unstoppable

The Role and the Team

We have a new exciting opportunity for an IT Systems Engineer. You’ll be a vital contributor to our small but passionate team and play a pivotal role in ensuring our IT infrastructure is reliable, secure, and optimised to support Blue Light Card's mission of delivering exceptional service to the emergency services, NHS, social care, armed forces and Teacher communities.

You’ll balance day-to-day system administration with exciting project work, supporting everything from hardware and cloud platforms through to Town Hall events. This is a hands-on role where you’ll make a real difference, with opportunities to develop towards senior engineering responsibilities in areas like security, automation, and integrations.

What You’ll Do

• Manage and maintain Microsoft-online based systems, network infrastructure, and Windows / Mac desktop environments across the organisation
• Administer and optimise Microsoft 365 services (Exchange Online, Teams, SharePoint) and Entra ID / Azure AD, handling user provisioning, license management, and SaaS applications
• Troubleshoot and resolve technical issues from the service desk, ensuring an excellent service for colleagues and end-users
• Implement security policies and ensure systems comply with organisational standards and best practices
• Facilitate meeting rooms and events such as Town Hall meetings, ensuring technical setups run smoothly
• Assist in the deployment and management of new hardware, software, and system upgrades, including managing laptops and Macs
• Collaborate with stakeholders to plan and execute future automation efforts.
• Take ownership of asset management, inventory, and technical documentation, ensuring accuracy and compliance

What You’ll Bring

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working.

What We Offer

#LI-Hybrid