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IT Infrastructure Engineer

Davidsons HomesIbstock, England, United Kingdom

30+ days ago

Job type

Full-time

Permanent

Job description

We are seeking a proactive and skilled IT Infrastructure Engineer to join our IT team, currently made up of 4 people Supporting a growing business with over 400 employees across 45 sites, including a mobile workforce, this role is pivotal in ensuring the reliability, scalability, and security of our IT infrastructure.

The responsibilities include ensuring system availability, performance, and scalability to meet business requirements. This role requires expertise in managing a combination of on-premises SAN and Saas, iPaaS integration technologies, as well as multiple enterprise applications across various platforms.

You will be responsible for implementing and maintaining core IT systems, supporting end-users, and contributing to strategic IT projects. This is a hands-on role that requires a strong technical foundation, a collaborative mindset, and a passion for delivering exceptional service.

Responsible to :

Head of Group IT and Security

Location :

Ibstock, Leicestershire (Office based with occasional site travel)

Position : Full time, Permanent

Responsibilities :

Infrastructure & Systems

Design, implement, and maintain secure, scalable IT infrastructure across on-premises and cloud environments.
Cloud architecture and security
Manage Windows Server environments, Hyper-V, Failover Clusters, and SAN storage.
Administer Active Directory, Azure AD, DNS, DHCP, and Group Policy.
Monitor and optimize system performance, availability, and capacity.
Manage Veeam backup and replication and perform monthly system backups.
Support disaster recovery planning and execution.
Maintain network infrastructure including firewalls, switches, routers, cradlepoints, and wireless access points.
Support and manage the business VOIP system.
Collaborate with teams to support application deployments and integrations.

Helpdesk & Operational Support

Provide 2nd / 3rd line support for hardware, software, and network issues.

Define & manage new starter and leaver processes.

Build and configure cradlepoints and VPN access for remote sites.

Network performance monitoring and tuning.

Assess & liaise with third-party vendors and service providers.

Maintain accurate documentation of systems, configurations, and procedures.

Develop 1st & 2nd lines Support skill sets

Key Skills :

Strong interpersonal and communication skills.

Excellent organizational and time management abilities.

Ability to work independently and collaboratively in a small team.

Passion for problem-solving and continuous improvement.

Customer-focused with a commitment to service excellence.

Experience :

3–5+ years in IT infrastructure or systems engineering roles.

Strong knowledge of Windows Server, Active Directory, DNS, DHCP.

Experience with Hyper-V, Failover Clustering, and virtualization.

Solid understanding of networking (TCP / IP, VLANs, firewalls).

Experience with Azure, Microsoft 365, Exchange Online, SharePoint.

Familiarity with iPaaS tools and cloud integration.

Backup and disaster recovery experience (Veeam preferred).

Awareness of GDPR and IT risk management.

Excellent troubleshooting, communication, and documentation skills.

CompTIA A+ / Network+ / Security+

ITIL Foundation Certification

Why Join Us?

25 days annual leave + bank holidays

Competitive salary based on experience

Be part of a company investing in infrastructure, cloud and cybersecurity.

Work in a collaborative and supportive IT team.

Opportunities for professional development and certification.

Make a tangible impact on business operations and growth.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Construction

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It Infrastructure Engineer • Ibstock, England, United Kingdom