Employee Benefits Administration

Job Title : Employee Benefits Administration (Sittingbourne)

Reporting to : Employee Benefits Team Leader

Date of Issue : August 2025

Role Objective

The role is to join the administration team that look after the pensions and wider benefits of Shackleton EB’s clients. We are looking for a candidate who is experienced in Pensions administration, specifically with Workplace pension schemes, Auto Enrolment, Salary Sacrifice, and general pension scheme administration. Ideally have general working knowledge of other Employee Benefits, such as Group Life Assurance, Income Protection, Private Medical, Dental, Cash plan, etc.

Duties & Responsibilities

• Processing of client, provider and adviser queries by email, letter and phone.
• Company new joiner processing :

Issue new joiner e-mail (database e-mail and employer specific e-mail).

Update and action new joiners.

Explain transfer process and send LOA.

Generating transfer paperwork and issuing to employee.

Actioning new joiners / leavers.

Person Specification

Qualifications

Knowledge and experience

Personal skills

This Job Description may be reviewed and subsequently amended to better reflect any changes required in the role.

#J-18808-Ljbffr