Role: Contact Centre Agent
Location: Chesterfield
Hours: Full time (.5 hours) between 7am - pm (part-time available for evening and weekend hours)
Salary: £. per hour
Are you looking for an opportunity to work in a supportive, inbound customer service team?
We have an opportunity to work in our friendly and buzzing contact centre based in chesterfield.
Regardless of your background, you will be provided with a complete training program, giving you the very best foundations to succeed at Auto Windscreens.
As a contact centre agent , it is your job to deal with a high volume and wide range of telephone enquiries, providing answers and advice to customers whilst recording accurate information.
You will also be responsible for, but not limited to:
- processing customer claims
- Answering general queries
- Taking ownership of complaints and own perfomance
- Adhering to company procedures with regards to compliance and treating customers fairly.
We will provide you will full training, for the first 4 weeks, you will be in training Monday - Friday 9am - 5pm.
As a Contact centre agent you will possess
- excellent communication skills
- the ability to demonstrate a calm and professional attitude
- listening and problem solving skills
- good attention to detail
- a willingness to learn
In return, you will have access to some fantastic benefits including:
- wellbeing hub
- life assurance 4x your annual salary
- access to discounts in retail shops and restaurants
- Technology scheme
- days holiday
- Hybrid working (after probation)
And much more!
Interested? Apply today for more information!