Central Operations Manager

Central Operations Manager | Supply Chain | Retail | Devon

• ?? The Role

I am supporting a growng retailer with the appointment of a Central Operations Manager. You'll be the key link between Head Office, Retail, and Distribution Centres - leading a small team, resolving operational issues, improving systems, and creating scalable, repeatable processes. If you're a problem-solver with a strong operational background, this is your opportunity to make a big impact.

Lead and coach a high-performing Central Ops team

Oversee daily operations and ensure smooth delivery across departments

Run improvement projects and streamline processes using Lean Six Sigma

Build clear SOPs and process playbooks

Manage operational queries via CRM / ticketing systems

Align priorities across HO, Retail, and DCs

Investigate root causes and implement lasting fixes

Use advanced Excel (Power Query, pivot tables, XLOOKUP, etc.) to inform decisions

Background in retail or warehouse operations

Confident stakeholder management

CRM / ticketing system experience

Lean Six Sigma knowledge

Advanced Excel; SQL a bonus

Proactive, analytical, and solutions-driven

Full UK driving licence + right to work in the UK

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