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AG Hotels Group
Operations Manager / General Manager – The Raceby Hotel, DoncasterAG Hotels Group • Doncaster, England, United Kingdom, DN4 7NW
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Operations Manager / General Manager – The Raceby Hotel, Doncaster

Operations Manager / General Manager – The Raceby Hotel, Doncaster

AG Hotels Group • Doncaster, England, United Kingdom, DN4 7NW
1 day ago
Job description

Job description:

We are seeking an experienced Operations Manager/General Manager for Doncaster to oversee the day-to-day operations of our hotel, ensuring excellent guest service, operational efficiency, and compliance with company standards.

Key Responsibilities

  • Oversee daily operations across Front Office, Housekeeping, F&B, and Maintenance.

  • Ensure SOPs, health & safety, and company standards are consistently followed.

  • Lead, motivate, and develop hotel teams.

  • Monitor guest feedback and resolve operational issues.

  • Support the General Manager with budgets, cost control, KPIs, and performance.

  • Drive operational improvements and implement company initiatives.

  • Work closely with Head Office and department heads to achieve business objectives.

Prerequisites

  • 3+ years of hotel operations experience.

  • Strong leadership and people-management skills.

  • Good financial and commercial understanding.

  • Knowledge of hotel operations, PMS, and MS Office.

  • Excellent communication and problem-solving skills.

  • Guest-focused and hands-on approach.

  • Flexible to work weekends and travel when required.

What We Offer

  • Competitive salary

  • Performance-based bonus

  • Employee Assistance Programme

  • Staff rates on food and accommodation

  • Employee Referral Scheme

  • Career development opportunities



Compensation details: 35000-36500 Yearly Salary





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Operations Manager / General Manager – The Raceby Hotel, Doncaster • Doncaster, England, United Kingdom, DN4 7NW