Job description
Overview
In this role you will oversee two Boots Hearingcare clinics, delivering high-quality, customer-centric hearing care with clinical autonomy. You will strengthen long-term relationships with clients while working closely with Boots Hearingcare and Sonova to leverage cutting-edge technology. You’ll manage the full patient journey, from diagnostics to recommended solutions, and contribute to strategic growth across the network. This position offers progression into leadership roles and cross-site opportunities, backed by two industry leaders.
Pay / Benefits
- salary circa 40,000 DOE
- monthly bonus scheme
- 25–30 days annual leave plus bank holidays
- Boots Discount Card
- Pension scheme & life assurance
- Flexible Benefits Box
Responsibilities
- Take full ownership of your clinic, performance, and customer outcomes
- Deliver high-quality, customer-centric hearing care
- Act as an ambassador for Boots Hearingcare, building long-term customer relationships
- Support customers throughout their complete Hearingcare journey
- Confidently recommend solutions from the full product portfolio
- Work flexibly, including some evenings and weekends to meet demand
Key requirements
- BSc in Audiology (or equivalent)
- HCPC registration
- 2+ years’ post-qualification experience
- Strong clinical audit results and CPD compliance
- Commercial awareness with a customer-focused mindset
- Excellent administrative and organisational skills
- customer-focused
- strong communication
- relationship-building
- advanced diagnostic assessments
- experience with hearing aids and related technologies
- ability to recommend solutions from a full product portfolio