Healthcare Assistant

Job summary
Botesdale Health Centre are looking for a professional, conscientious and highly effective Healthcare Assistant (HCA) to join our friendly team on a part-time basis for 15 hours per week. This will be split over 3 mornings - Monday, Wednesday and Friday. Potentially more hours available in the long term.

The primary focus of the role is to work as part of the nursing team and also as part of the wider practice team, providing high quality and timely care to registered patients of Botesdale Health Centre. The post holder will be responsible for the treatment of patients within their level of competence supported by agreed protocols and agreement of the Partners.

Main duties of the job

• Undertake phlebotomy for both venous and INR patient testing
• Blood pressure/weight/height/BMI checks
• Wound dressings and suture and clip removals
• Urine testing and analysis and submit samples to the laboratory following the practice protocol
• Obtaining specimens, ensuring their maintenance under correct conditions and dispatch to the appropriate agency
• Perform ECGs
• Promotion of health and wellbeing to individual patients by carrying out health checks and new patient checks
• Make appropriate referral to GPs and other health & social care professionals
• Assist with development of health promotion activities
• 24 hour BP monitoring and assisting patients with equipment queries for the ABPM
• Provides clinical support to registered nurses and other healthcare professionals
• Work with all members of the clinical and non-clinical teams to achieve practice goals e.g. call and recall programmes/QOF for Long Term Condition Management
• Work with health care professionals within the PCN and other outside agencies as appropriate to achieve quality patient care and support health inequalities and PCN projects
• Fully document all clinical and appropriate information within patients computer records from both face to face and telephone consultations and all other appropriate instances together with appropriate read coding
• Support health promotion and prevention activities, including smoking cessation, weight management, and lifestyle interventions
• Assist the practice with vaccination and immunisation programmes

About us
We are a rural GMS 10,000 patient surgery with 4 Partners, 5 salaried GPs and a fantastic clinical and practice team with an on-site dispensary. We are located in a modern, recently extended surgery with community nurses located on site as well as an X-ray suite and glorious surrounding countryside.

Details
Date posted: 28 October 2026
Salary: £14 an hour
Contract: Permanent
Working pattern: Part-time
Reference number: 30045-1
Job locations: Botesdale, Diss, Norfolk, IP22 1DW, United Kingdom

Essential qualifications

• Successful completion of the Care Certificate, or equivalent

Essential experience

• Experience of working within a GP practice
• Strong clinical skills including venepuncture/phlebotomy
• Excellent patient-facing communication and interpersonal skills
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For questions about the job, contact:
Recruitment Team, Botesdale Health Centre, enquiries@eoeprimarycarecareers.nhs.uk, 01206918760

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