Remote Administrative Assistant

Job Description

About Tax Debt LTD

Tax Debt LTD provides tax-related consultation and client support services, helping individuals and businesses navigate tax-related concerns. We are committed to delivering professional service, maintaining accurate records, and ensuring a smooth experience for our clients.

We are looking for a reliable, organized, and detail-oriented Remote Administrative Assistant to support our daily operations, maintain client records, coordinate appointments, and assist with administrative tasks.

Key Responsibilities

• Manage emails, calendars, appointments, and routine administrative communications.
  

• Maintain and update client records, databases, and internal documentation.
  

• Organize digital files and ensure documents are stored accurately and securely.
  

• Assist with client onboarding by collecting required information and tracking outstanding documents.
  

• Schedule meetings, coordinate appointments, and send reminders to clients.
  

• Support the team with data entry, spreadsheet management, and report preparation.
  

• Respond to routine administrative inquiries and direct complex tax-related questions to the appropriate team member.
  

• Maintain follow-up records and help ensure administrative tasks are completed on time.
  

• Assist with CRM updates and other office management tasks as required.
  

• Handle confidential client information responsibly and follow company data protection procedures.
  

Requirements

Requirements

• High school diploma or equivalent; additional administrative training is an advantage.
  

• Previous experience in administration, virtual assistance, customer service, or office support is preferred.
  

• Strong written and verbal communication skills in English.
  

• Good organizational skills and attention to detail.
  

• Proficiency in Microsoft Office or Google Workspace, including Word, Excel, Google Docs, and Google Sheets.
  

• Ability to manage multiple tasks, prioritise deadlines, and work independently.
  

• Familiarity with CRM systems, scheduling tools, and document management platforms is an advantage.
  

• A reliable internet connection and a suitable remote working environment.
  

• Ability to maintain confidentiality when handling sensitive client and financial information.
  

Benefits

Compensation & Benefits

• Competitive compensation based on experience and qualifications.
  

• Flexible working arrangements, depending on business requirements.
  

• Performance-based bonuses, where applicable.
  

• Opportunities for professional development and skill enhancement.
  

• Supportive and collaborative remote working environment.
  

Requirements
Requirements Excellent verbal and written communication skills. A professional and friendly telephone manner. Good organisational skills and attention to detail. Ability to work independently in a remote environment. Basic computer skills and familiarity with email, spreadsheets, and CRM systems. Reliable internet connection and a suitable workspace. Good time management and the ability to follow a structured schedule. Previous experience in appointment setting, telesales, customer service, or lead generation is desirable but not essential. Willingness to learn company procedures and follow approved communication guidelines.