FOH Team Member - The White Horse - Coventry, West Midlands

FOH Team Member - The White Horse - Coventry, West Midlands

Company Description

The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

We will offer you a great package:

• Up to £12.71 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!