Assistant Manager - Old White Horse - Baldock, Hertfordshire

Assistant Manager - Old White Horse - Baldock, Hertfordshire

Company Description

Located in the heart of Baldock, the Old White Horse is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud, just off the A1 junction 10 and a 2-minute walk from the train station; I’d guess you’d call us one big happy family who are always here when guests fancy a drink or a bite to eat.

Position

Your role as Assistant Manager:

• Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies and procedures
• Motivating and inspiring your team through a genuine passion for hospitality
• Ongoing training and development of the team
• Driving sales by maintaining excellent standards and exceeding customer expectations
• Maintain front of house standards and drive excellence in food, hotel, service and drink quality
• Adhere to all legislative requirements for people, safety, and licensing
• Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control

Requirements

What we are looking for:

• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• Energy and motivation to successfully lead and inspire your team
• Self-motivation with excellent organisational and communication skills
• Previous experience in a management or leadership role within the hospitality industry - essential
• Passion for the industry and the challenges that come with it
• A result driven and ambitious individual keen to develop your career and grow with us

Benefits

On-the-job training

Employee discount schemes

Other information

We will provide you with a great package including:

• £31,000 - £35,000 + Bonus
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• 50% off food on shift
• Employee Assistance programme
• Benefits portal
• Career development programme
• Fun culture surrounded by a supportive team

If the above sounds like you we’d love to hear from you.

We are a people-first business - Our pubs bring people together, and we believe our teams should reflect the communities we serve. We want everyone to feel welcome, valued, and able to be themselves at work. We are committed to creating an inclusive workplace where people are treated with respect and given equal opportunity to thrive, regardless of their background, experiences, or identity. Whether it's your first role in hospitality or your next career move, if you've got a positive attitude and a passion for looking after people, we'd love to hear from you.

If you need any adjustments or additional support during the recruitment process, please let us know when you apply.