Host - Manchester
- Host - Manchester* *The Role* As Host, you'll be the friendly face welcoming guests to our venue, setting the tone for a warm and memorable hospitality experience from the moment they arrive.
You'll manage bookings, coordinate seating, and provide excellent customer service, helping to create a smooth, organised, and inviting environment for both guests and the team. We're looking for a personable, organised individual who loves working with people and thrives in a busy hospitality setting. *In this role you will : * * Greet and welcome guests on arrival with a warm, professional manner; * Manage reservations and walk-ins, ensuring efficient table allocation and minimal wait times; * Maintain clear communication with the front-of-house team to coordinate smooth service flow; * Handle guest enquiries and requests promptly and courteously; * Assist with setting up the dining area and maintaining cleanliness and presentation standards; * Support the team during busy periods by assisting with basic front-of-house duties as needed; * Provide guests with information about the menu, specials, and venue facilities when required; * Represent the venue positively and uphold brand values at all times. *About You* *The ideal candidate will have : * * Previous experience in a hospitality front-of-house role (host, receptionist or similar preferred); * A friendly, approachable personality with excellent communication skills; * Strong organisational skills and the ability to multitask effectively; * Confidence working in a fast-paced environment, remaining calm under pressure; * A team-player attitude with a flexible and proactive approach; * A genuine passion for delivering outstanding customer service; * A professional appearance and attitude. As Host, you'll be the first impression guests have of our venue - playing a vital role in creating a welcoming atmosphere and ensuring every visit starts on the right note. *We Offer* * Competitive salary * Performance-related bonus scheme * 24 / 7 employee assistance programme * Staff social events * Staff referral scheme * 50% off food at our caf * Free meals on shift * Opportunities for career growth and development