Support Worker

Job summary
This role sits within the SMI pathway of the Specialist Forensic and Community Wellbeing Team and helps bridge the gap between primary and secondary mental health care by providing accessible, primary care-level mental health interventions for people in North Lincolnshire. The service is committed to strengthening links with Primary Care Networks, with colleagues already embedded in GP surgeries, and further development of this work is a key priority. Applicants should have the drive, skills and experience to support this continued growth.

This is an exciting opportunity for an experienced, enthusiastic and organised mental health professional to join the team as a Senior Support Worker. The post involves delivering high-quality healthcare support under the direction of the Nursing Team and Allied Health Professionals within a primary care setting. The role will focus mainly on the SMI pathway, completing physical observations and physical health checks, while also supporting adults experiencing mental health difficulties. The postholder will work across pathways as needed and contribute to integrated, person-centred interventions in line with the primary care model.

It is a genuine occupation requirement that the successful applicant is a driver with access to their own vehicle in order to meet the needs of the service.

Main duties of the job
The post holder will support the Specialist Forensic and Community Wellbeing Team, primarily within the Severe Mental Illness pathway and, where required, the Medication Management pathway. Working under the supervision of the nursing team, they will assist with assessments, investigations, care planning, delivery and review of interventions in line with relevant policies and pathways.

Key duties include:

• Supporting clinics across North Lincolnshire
• Completing annual physical health checks
• Promoting health and wellbeing, providing education and advice
• Signposting patients and carers to appropriate services
• Monitoring wellbeing and signs of relapse, contributing to MDT discussions
• Maintaining accurate paper and electronic records, including waiting lists and SMI registers

The post holder will uphold confidentiality, dignity, consent, Trust policies, safeguarding, infection control, health and safety requirements, and participate in supervision, training and team meetings.

Qualifications
Essential

• Demonstrable literacy and numeracy skills to Functional Skills Level 1 or equivalent
• NVQ Level 2 in a care-related subject or equivalent, or willingness to undertake a relevant Level 2 Apprenticeship

Desirable

• GCSE Grade C or above or Functional Skills Level 2 or equivalent in English and Maths

Experience
Essential

• Demonstrate a keen interest in caring for others
• Experience in independently completing physical observations (blood pressure, pulse, BMI, etc.)
• Skilled in ECG application
• Previous experience of working as part of a team
• Previous experience of caring for patients in either a clinical setting or through personal experience
• Experience of mental health services
• Skilled in venepuncture

Desirable

• Experience of working within primary care network mental health

Knowledge
Essential

• Understand the importance of maintaining confidentiality

Skills
Essential

• Good interpersonal skills
• Ability to communicate effectively both face to face and in writing
• Able to support and reassure patients and carers in distress
• Basic IT skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay and details
Band: Band 3
Salary: £26,299.62 to £27,476 a year per annum, pro rata
Contract: Fixed term, 12 months
Working pattern: Part-time, Flexible working
Reference number: 376-NLTT-0273-A1

Contact
Team Manager Precious Keta, precious.keta@nhs.net, 07483124733

Closing date: 09 November 2026

Visa sponsorship: Due to recent Home Office changes and the closure of the Immigration Salary List, the Trust is unable to offer sponsorship for this role (SOC 6131), except where the applicant meets the Home Office transitional arrangements for Skilled Workers in place before 22 July 2025.