Band 3 Therapy Support Worker

Closing date: 01 November 2026

Job summary
Are you who we are looking for, do you aspire to be an excellent generic therapy assistant based in our therapy team? The successful candidate will work under the supervision of qualified therapists in the healthcare of older people's therapy team and will be based at the Good Hope site. This role is for 22.5 hours a week.

The post holder will work alongside the established physiotherapy and occupational therapy teams within the acute setting. A band 3 generic therapy support worker will be expected to undertake a number of duties with supervision from a registered physiotherapist or occupational therapist and be responsible for an agreed specific caseload. The post holder will be competent to work with occupational therapy and physiotherapy and make referrals to different agencies as required.

Applicants should have an interest in Older People and Medicine and have experience in the therapy treatment of these patient groups. Along with good clinical skills, interpersonal skills and be able to work as part of a multidisciplinary team.

You will join our large proactive team of therapists who provide a therapy service within this teaching trust. We are committed to continued professional and career development of all staff. You will be supported with any training requirements to be able to complete the role coupled with plenty of training opportunities, both on the job and training provided by others outside of the team.

Main duties of the job
Applicants must be prepared to participate in our 7 day working service. Please note this is a part time post.

For further information regarding the Older People's Medical post please e-mail Caroline Wall Team Leader, Caroline.Wall@uhb.nhs.uk or Elizabeth Plunkett Team Leader, Elizabeth.Plunkett@uhb.nhs.uk

The role of the Generic Therapy Support Worker (TSW) is to support the delivery of Therapy Services to patients. The role will support a range of therapy professions, covering predominately Occupational Therapists and Physiotherapists working within the relevant clinical area. The TSW will work under the supervision of Registered Therapists and will be responsible for an agreed specific caseload.

A small but not exhaustive list of duties:

• To be responsible for delegated aspects of clinical intervention, working without direct supervision and providing feedback to the Registered Therapist or Senior TSW regarding assessment of patient progress.
• With training and guidance, to complete a range of initial screening assessments and follow referral criteria.
• To support the progression of patients towards a suitable level for discharge or transfer of care to a more appropriate health care setting working in collaboration with the wider MDT.

About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year
Contract: Permanent
Working pattern: Part-time, Flexible working
Reference number: 304-9019447
Location: Good Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR

Person specification
Qualifications - Essential

• Education to GCSE level or equivalent including English and maths
• Able to demonstrate competence in maths and written and spoken English
• Educated to A Level / NVQ 3/ BTEC or equivalent (e.g NVQ 2 or similar vocational qualification PLUS experience working in a care setting)
• Care certificate or be willing to work towards this

Qualifications - Desirable

• Evidence of recent education / personal development related to Healthcare

Experience - Essential

• Relevant therapy / health / social care experience
• Experience of dealing with people
• Experience of working in a team
• Can demonstrate a broad understanding of relevant areas of therapy, the effect of illness/critical conditions / disability on function and health and basic aims of rehabilitation
• Good understanding of the role of therapy support worker in the relevant area
• Understanding of confidentiality and data protection in healthcare

Experience - Desirable

• Experience of communicating with and motivating patients who may have communication difficulties
• Experience of working in a role supporting therapists
• Experience of working with the relevant patient group
• Broad understanding of working environment, healthcare/NHS/UHB trust/acute care/community as applicable

Additional criteria - Essential

• Able to communicate via various forms (face to face, telephone)
• Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
• Evidence of being able to work effectively as part of a team / across teams
• Able to meet the physical demands of the job including physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
• IT and Keyboard skills
• Able to plan and prioritise own time effectively
• Able to understand the priorities within team / service respond appropriately
• Able to solve problems and contribute own ideas seeking guidance if necessary
• Able to follow instructions
• Motivated to learn new skills
• Able to work as part of an interdisciplinary team
• Ability to take responsibility under guidance
• Know own limitations and role boundaries
• Able to seek support from others when required
• Able to deal with potentially upsetting clinical settings/situations
• Demonstrates empathy to a wide range of patients, carers, staff
• Demonstrates commitment to patient centred care
• Reliable and trustworthy
• Able to work under pressure
• Demonstrates commitment to work flexibly to meet the challenging demands of the service

Additional criteria - Desirable

• Able to demonstrate and teach practical skills to others, including safe use of equipment.

Disclosure and Barring Service check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact
Hiring Manager: Caroline Wall, caroline.wall@uhb.nhs.uk, 01214249035

Apply through our website.