Supportive Primary School in Taunton Seeking an Experienced Attendance and Welfare Officer!

Location: Taunton, Somerset
Job Title: School Attendance and Welfare Officer
Start Date: ASAP
Salary: Dependent on experience
Contract Type: Full-time, long-term temporary

About the School

A supportive primary school in Taunton is seeking a proactive Attendance and Welfare Officer to help improve pupil attendance and support families in overcoming barriers to regular school attendance. The school needs someone who is confident handling sensitive conversations, maintaining accurate records and working collaboratively with families and staff.

About the Role

• Monitor daily attendance records and identify patterns of absence and lateness.

• Contact parents and carers regarding unexplained absences.

• Maintain accurate attendance records using the school's management information system.

• Support attendance meetings and prepare relevant documentation.

• Liaise with families, school staff and external agencies where appropriate.

• Follow up on persistent absence in line with school procedures.

• Handle sensitive information professionally and escalate safeguarding concerns when necessary.

The Ideal Candidate

• Previous school administration, attendance or family support experience is essential.

• Experience working with school attendance systems is highly desirable.

• Knowledge of safeguarding and attendance procedures.

• Excellent communication and record-keeping skills.

• Confident handling sensitive conversations with parents and carers.

• A patient, professional and solution-focused approach.

An enhanced DBS check will be required in line with the role.

How to Apply

If you have relevant school attendance or administrative experience and are available to start promptly, please send over your CV for consideration.