Homelessness Prevention Assistant

About us

Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade 5, scale 8-12, £27,709 - £29,542
Hours of Work / Working Pattern: 37 hours Mon-Fri
Main Place of Work: Civic Offices

Description: The successful candidate will work within the Council Housing Solutions Service, a very committed, hardworking and resourceful team that provides statutory advice and support to a range of households who find themselves homeless or threatened with homelessness and who may require alternative housing options. The post holder main responsibility will be around homelessness prevention, and assist is reducing the reliance on emergency accommodation.

About you

You will need;

• Background in delivering advice and guidance to vulnerable individuals or households.
• Experience of multi‑agency working, including partnerships with social services, health, police, and voluntary sector organisations.
• Knowledge of tenancy law, landlord/tenant rights and responsibilities, and possession processes.
• Understanding of welfare benefits, Universal Credit, and their impact on housing affordability.
• Knowledge of homelessness causes, risk factors, and effective prevention methods.
• Understanding of the role of third‑sector support, crisis services, and local authority housing pathways.
• Understanding of financial assessments, budgeting support, and debt‑related issues.