Research Information Coordinator, Band 3

Job summary
'Internal Applicants Only'

The post of Research Information Coordinator is to provide data support to a Research Delivery Team based within Cheltenham General Hospital and Gloucestershire Royal Hospital. This will include a range of data and administrative tasks including coordination of patient pathways, collecting and transcribing clinical studies data and liaising with clinical trials units. This role will be key in achieving and providing quality research information.

The Research Delivery Team is part of the Gloucestershire Hospitals NHS Foundation Trust Research, Innovation and Genomics Team which provides support to researchers across the Trust to help them design and set-up studies, navigate various approvals processes and deliver high quality research to local and national performance targets.

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

Additional working pattern details: Cross site working - Cheltenham General Hospital and Gloucestershire Royal Hospital

Additional contract details: 2 vacancies available-1 x 22.5 hours and 1 x 30 hours.

Main duties of the job

• Accurately collect, input, and maintain clinical trial data across systems and records
• Support patient recruitment and coordinate appointments in line with study protocols
• Liaise with research teams and external partners to ensure timely data reporting and query resolution
• Maintain study documentation and databases (e.g. EDGE) to a high standard
• Act as a point of contact for patients and staff, providing clear and confidential communication
• Ensure all research activity complies with protocols and Good Clinical Practice
• Support general administration of research studies, including setup, monitoring, and close-out

About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details
Date posted: 26 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year (pa pro rata if part-time)
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time
Reference number: 318-26-T0683
Job locations: Cheltenham General Hospital and Gloucestershire Royal Hospital, Gloucestershire (Cheltenham and Gloucester), GL1 3NN, United Kingdom

Job responsibilities
Key Responsibilities

• Coordinate the collection and input of clerical and other data necessary for clinical trial purposes, checking data is accurately completed/ recorded and ensure completion by other Trust staff, as required.
• Liaise with clinical trials units, ensure data is reported to trials units in a timely manner. Assist Research Nurses/Coordinators to answer data queries and ensure they are reported within set deadlines.
• Ensure trial records are accurately maintained, including, but not limited to: records in nursing/ medical electronic and paper notes, case report forms, trial site files.
• Responsible in collaboration with the designated Research Nurse/ Coordinator for setting up and maintaining spreadsheets/databases on patient recruitment into clinical studies. Report on data collection/ patient recruitment as required.
• Responsible in collaboration with the designated Research Nurse/ Coordinator for organising investigations, assessments and clinic appointments for patients in accordance with trial protocols.
• Be part of the staff rota for administering and facilitating research clinics. Be a direct contact for patients during these clinics, act as a receptionist and deal sensitively and confidentially with any patient enquiries.
• Maintain clinical studies information on EDGE (Clinical Trials IT system)
• Assist with invoicing of patient expenses.
• Ensure timely delivery of samples to laboratories within GHNHSFT. These may be collected in specific research clinics or from routine outpatient clinics or surgical theatres.
• Ensure trial protocols are followed and that trials are conducted in accordance to research legislation including Good Clinical Practice.
• Understand and follow GHNHSFT Research SOPs.
• Report any protocol violations or issues of concern relating to patients and/or staff.
• Lead on data collection for an agreed number of specific clinical trials.
• Assist with close-out of studies and preparation for archiving of studies
• Identify efficient methods for data collection across the sites where patients will receive their care.
• Assist in achieving NIHR High Levels Objectives and GHNHSFT KPIs for research delivery.

Communications and Working Relationships
The post-holder will be expected to communicate with a variety of individuals across the Trust including consultants, supporting departments, and other healthcare professionals. Liaise with patients, commercial and non-commercial Clinical Trials Units and Clinical Study teams.

General Working Conditions

• Occasional lifting of boxes of A4 paper, A4 files and similar (up to 5kg) and transporting these to other sites
• The post involves a combination of sitting (90% of time) and standing plus walking (10% of time)
• There is a need to use a computer (80% of the time)
• Travel to other sites for meetings, training and assisting with research clinics.
• Requirements to concentrate on clinical studies data for long periods of time.

Additional Contact Details
Claire Harvey, Research Nurse, claire.harvey16@nhs.net, O300 422 3445

Person Specification
Qualifications, Knowledge and Experience
Essential

• Educated to a minimum of 5 GCSEs grade C / grade 4 or above (or equivalent) including Maths & English
• Ability to work flexible hours as required to meet service needs
• Ability to retrieve and input data from a variety of sources
• Flexibility to ensure achievement of objectives within constantly changing environments
• Self-motivated, possessing high work standards
• Well-developed organisational skills and ability to multi-task
• Well-developed interpersonal skills and ability to communicate effectively
• Ability to work independently and be an excellent team player with proven experience
• Excellent IT skills, including experience with Microsoft Office/Google apps, with the ability to master new applications
• Ability to work with minimal supervision
• Excellent attention to detail, methodical with high standards of accuracy, particularly in data collection
• Strives for quality
• Facilitative, patient and helpful

Desirable

• Familiarity with medical terminology
• Familiarity with the issues surrounding clinical data, particularly confidentiality
• Experience of working in the NHS or clinical research

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Gloucestershire Hospitals NHS Foundation Trust
Employer's website: https://www.gloshospitals.nhs.uk/

Employer contact details
For questions about the job, contact: Senior Research Nurse, Susan Bullock, susan.bullock7@nhs.net, 03004225345

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