Assistant Food and Beverage Manger

Join the ‘GreatestStory in Hospitality’ by becoming one of our Food & Beverage ‘Hospitality Heroes' at The Parkgate Hotel, Cardiff's finest luxury hotel.

Situated in the heart of the city, The Parkgate Hotel combines historic grandeur with contemporary luxury, offering unforgettable dining and hospitality experiences for our guests. We're looking for an experienced and passionate Assistant Food & Beverage Manager to support the leadership of our Food & Beverage operation and help deliver exceptional service at every guest touchpoint.

This is an exciting opportunity for a natural leader who enjoys developing teams, creating memorable guest experiences, and thriving in a fast-paced hospitality environment. Working alongside the Outlet Manager, you'll play a key role in driving standards, supporting team development and ensuring the smooth day-to-day running of the outlet.

OUR IDEAL HERO WILL HAVE
Previous supervisory or management experience within a hotel, restaurant, bar or hospitality venue
A genuine passion for delivering exceptional guest experiences
Experience leading, motivating and developing teams
Strong operational knowledge of Food & Beverage service
Excellent communication and organisational skills
Experience working within a busy, guest-focused environment
The confidence to make decisions and lead from the front
A hands-on approach with the ability to remain calm under pressure
Good understanding of food safety, health & safety and licensing requirements
Experience managing rotas, stock control and service delivery would be advantageous

IMPLEMENTING OUR ‘YES, WE CAN' PHILOSOPHY, YOU WILL
Support the day-to-day management and operation of the Food & Beverage outlet
Lead, coach and inspire a team to deliver outstanding guest experiences
Ensure service standards consistently exceed guest expectations
Monitor guest feedback and implement improvements where required
Support recruitment, onboarding and team development initiatives
Manage staffing levels and assist with departmental scheduling
Work closely with chefs and other departments to ensure seamless service
Ensure compliance with licensing, food safety, health & safety and company standards
Monitor stock levels and contribute to effective cost control
Lead by example, creating a positive and engaging working environment
Support the achievement of departmental targets and business objectives

BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes' you will receive a host of Company benefits such as:
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards

GROW WITH US
As a Celtic Collection employee, you will be able to say:
I am equipped, trained and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE AND CONSTRUCTIVE environment
I am encouraged to LEARN, GROW AND DEVELOP and to try new things in my role
I am THANKED AND RECOGNISED for the work I do, and my VIEWS AND IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.