CRM Manager

CRM Manager

Full time, permanent, hybrid role- 2 days per week required in our Wallington office

Newmarket Holidays at a glance

Newmarket Holidays is the UK's best escorted touring operator, with over 40 years’ experience in creating unforgettable group holidays. Every year, we create and operate tours for tens of thousands of customers travelling to destinations within the UK, across Europe and around the world.

Our aim is to enrich lives and well-being through travel. Through the commitment of our brilliant people, we're doing more and more each day to create and deliver incredible wish-list holidays, the types of holidays people have always dreamt of experiencing.

The Newmarket Spirit is what binds us together, and we strive to grow, to challenge ourselves in new ways, embrace different points of view, and realise our potential. For the right person, their story can begin right here.

The role

Reporting into the Head of Marketing Operations and Orchestration, the CRM Manager will support the development and delivery of our customer marketing strategy, using data and insight to help us better understand our customers and drive engagement, retention, repeat booking and customer lifetime value.

Working closely with the wider Marketing and Data teams, you’ll identify key customer audiences and opp...