Healthcare Support Worker Older Persons Mental Health Community

Job summary
We have an exciting opportunity in our Older Persons Mental Health Community Team in Winchester.

As a Healthcare support worker, you will offer diagnostic support to those diagnosed with dementia and supporting individuals with other mental health diagnosis to feel included in the community to continue to manage their own wellbeing and independence at home, as well as providing support and signposting to families and their carers.

To be a successful member of our teams you will need to be motivated, passionate and have a genuine interest in working with older people. You will need to be able to demonstrate a real commitment to providing high quality and compassionate care to patients and their families and be a supportive team member.

The service runs Monday- Friday 09.00-17.00 and there is space later in application to state preferred location. You will need a full UK driving license and access to a car.

If you have any questions please don't hesitate to reach out to our teams.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

• To support patients with dementia and their carers in their home environment through post diagnostic follow-up, signposting, providing carer's support and education.
• To support people with functional mental health problems and their carers in the home environment through challenging times by working alongside the wider team.
• To support the team, including nurses, doctors, psychologists through flexible and proactive working.
• To support the duty nurse with answering incoming calls, referring, and signposting to agencies.
• To be competent in reviewing mental state, identifying risks and safeguarding concerns.
• To effectively communicate with the wider team.
• To accurately record service user information.
• To manage a caseload.
• To develop a care plan in collaboration with the patient and carer of goals to be achieved during HCSW provided care.
• To undertake baseline physical observations.

About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Details
Date posted: 26 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year. Please note for part time hours the salary will be pro rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 348-MNH-12897
Job locations: Cromwell House, 15 Andover Road, Winchester, Hampshire, SO23 7BT, United Kingdom

Person Specification
Essential qualifications and experience

• Literacy and numeracy skills
• Previous experience in care
• Basic computer skills
• Driver's licence B -- have access to a car (with business insurance in your name) for full-time use

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Employer's website: https://hiowhealthcare.nhs.uk/

For questions about the job, contact:
Hiring Manager, Anke Muylaert, anke.muylaert1@nhs.net

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