Onsite IT support - IT All Rounder - Systems Support

Onsite IT support - IT All Rounder - Systems Support Location: Onsite in Hungerford, due to the location you need to drive Hours: Monday to Friday, 09:00 - 17:30 The Opportunity We are looking for a proactive and hands-on IT candidate to join our growing team. The IT is outsourced to an MSP; this role will sit between the business and the MSP. You will offer day to day IT support to users, look after internal business systems and work on IT projects alongside the MSP. This is a varied role that will suit someone who enjoys working across both technology and business functions, taking ownership of projects and driving continuous improvement. You'll play a key role in supporting and enhancing business systems, improving processes through automation, delivering user training, and helping to shape future technology initiatives across the organisation. Key Responsibilities Provide broad IT systems support and coordination across the business. Maintain and enhance internal IT systems. Support hardware technology including printers, scanners Troubleshoot and resolve hardware, software and system issues across the organisation. Develop and maintain an accurate IT asset register, ensuring effective hardware lifecycle management. Support the implementation and optimisation of Zendesk Co-Pilot, including system integrations, automation workflows, training materials and help centre content. Assist in the development of new busin...