Health Care Assistant

Job summary
To work as a member of the healthcare team, in the delivery of healthcare that is safe and caring; locally engaged; efficient and innovative. To provide high quality, patient centred care under the supervision of qualified staff. To be accountable for your actions and omissions.

Main duties of the job

• Support nurses and healthcare professionals in assisting patients in maintaining their personal hygiene needs prescribed in their individual plan of care (e.g. washing, bathing, dressing, toileting, care of nails, hair care etc).
• Support and observe the patient, reporting to the registered nurse/healthcare professional any changes that might affect the patients' health and well-being.
• Provide care with due compassion and respect to patient's customs, culture, rights and choices.
• Provide assistance and support to ensure the psychological/emotional and physical needs of patients are met, responding and reporting appropriately.
• Promote patient involvement in own care-no decision about me, without me.
• Support the maintenance of privacy and dignity.
• Support and assist patients with their nutritional/dietary needs including fluid intake.
• Work with registered nurses and healthcare professionals to assess patient's activities of daily living and the care required to promote independence.
• Assist in the preparation of patients for procedures/investigations and to collect/deliver specimens as required.

About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Details
Date posted: 26 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum, pro rata if part-time.
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: 303-8363732
Job locations: Royal Orthopaedic Hospital, Bristol Road South, Birmingham, B31 2AP, United Kingdom

Person Specification
Qualifications

• Care Certificate/NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience
• Successful completion of Trust pre interview numeracy and literacy tests
• Completion of a competency-based workbook

Experience

• Previous experience working in a patient facing clinical support worker role providing direct patient care in health or social care as part of a team.
• Understanding the principles of safeguarding in relation to this role
• Can demonstrate ability / experience in supporting patients holistically.

Skills

• Good verbal and written command of English
• To be able to communicate effectively with patients, relatives, carers, team members and members of the wider disciplinary healthcare team
• Demonstrate an appreciation of patient needs and the role of the HCA

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: The Royal Orthopaedic Hospital NHS Foundation Trust
Employer's website: https://www.roh.nhs.uk/

Contact
Ward Manager, Katie Painting, katie.painting1@nhs.net, 01218123348

The Royal Orthopaedic Hospital NHS Foundation Trust is an equal opportunities employer and a Disability Confident Leader.