Remote Appointment Setter

Job Description

Tax Debt LTD provides support and consultation services for individuals and businesses seeking assistance with tax-related matters. We aim to help prospective clients understand the support available to them and connect them with the appropriate consultation services.

We are looking for a confident, organised, and customer-focused Remote Appointment Setter to join our team. The successful candidate will contact prospective clients, identify their initial needs, and schedule consultations with our team.

Key Responsibilities

• Contact prospective clients by telephone, email, and other approved communication channels.
  

• Introduce Tax Debt LTD's services clearly and professionally.
  

• Identify potential clients who may benefit from a consultation.
  

• Schedule appointments for the consultation team and confirm booking details.
  

• Follow up with prospective clients regarding scheduled appointments.
  

• Maintain accurate records of calls, client interactions, and appointments in the CRM system.
  

• Respond to basic enquiries using approved company information and scripts.
  

• Coordinate with the sales and customer support teams to ensure a smooth client experience.
  

• Meet agreed performance targets for calls, follow-ups, and appointments.
  

• Handle confidential client information responsibly and follow company data protection procedures.
  

Requirements

Requirements

• Excellent verbal and written communication skills.
  

• A professional and friendly telephone manner.
  

• Good organisational skills and attention to detail.
  

• Ability to work independently in a remote environment.
  

• Basic computer skills and familiarity with email, spreadsheets, and CRM systems.
  

• Reliable internet connection and a suitable workspace.
  

• Good time management and the ability to follow a structured schedule.
  

• Previous experience in appointment setting, telesales, customer service, or lead generation is desirable but not essential.
  

• Willingness to learn company procedures and follow approved communication guidelines.
  

Benefits

Benefits & Perks

• Flexible Working Hours: Flexible scheduling options to support work-life balance, subject to business requirements.
  

• Performance Bonus: Earn additional bonuses based on individual performance and achievement of agreed targets.
  

• Company Pension: Access to a workplace pension scheme, subject to applicable eligibility requirements.
  

• Fully Remote Working: Work from home without the need to commute to an office.
  

• Training & Development: Receive training and guidance to develop your communication, customer service, and appointment-setting skills.
  

• Career Progression: Opportunities to develop professionally and take on additional responsibilities as the company grows.
  

• Supportive Work Environment: Work with a team focused on professionalism, collaboration, and client satisfaction.
  

Requirements
Requirements Excellent verbal and written communication skills. A professional and friendly telephone manner. Good organisational skills and attention to detail. Ability to work independently in a remote environment. Basic computer skills and familiarity with email, spreadsheets, and CRM systems. Reliable internet connection and a suitable workspace. Good time management and the ability to follow a structured schedule. Previous experience in appointment setting, telesales, customer service, or lead generation is desirable but not essential. Willingness to learn company procedures and follow approved communication guidelines.