Workplace Support

Location: Bangor (Gwynedd Wales) with regular travel to Aber site
Contract: Permanent, full time.
Salary: £27,307 - £28,976 Depending on Experience
Workbase: This is an onsite role (37 Hours a week)
Hours: 09:00 – 17:00 Monday to Friday (with 16:30 finish on Friday)
Closing date for applications: 6th November 2026. We reserve the right to close this advert early if we find the right candidate, so we encourage you to apply early.

Looking for a role where you can make a real difference behind the scenes and help create workplaces where science can thrive?

UKCEH is looking for a Workplace Support professional to join our talented team, contributing to scientific discovery and helping deliver the data, insights and solutions that researchers, businesses and governments rely on to tackle complex environmental challenges.

As part of our Workplace Team, you'll play a key role in ensuring our buildings and facilities are safe, welcoming and operating at their best across the UKCEH estate. The team delivers a wide range of hard and soft facilities services, including building maintenance, compliance, reception, catering and fleet management.

Working closely with colleagues, contractors and other stakeholders, you'll help provide a seamless and high-quality workplace experience, ensuring excellent customer service and supporting the smooth day-to-day running of our sites. Your contribution will be vital in creating environments that enable our teams to do their best work every day.

The Workplace Support role will play key part in delivering a high-quality, clean, safe, and efficient workplace environment at the Bangor site. This is a hands-on role, supporting the Workplace Team with day-to-day operational activities, assisting onsite colleagues, completion of daily administrative duties and provision of reception cover and routine tasks that help keep the site running smoothly.

Key Responsibilities:

1. Workplace Operations & Team Support

• Deliver hands-on workplace support including; room setups, furniture moves, incoming/outgoing deliveries, light cleaning duties, waste handling and topping up supplies.
• Taking guidance from Workplace Support Officer, completing daily activities, carrying out and recording equipment and site inspections, supporting onsite colleagues with general workplace enquiries.
• Maintain high standards of housekeeping, safety, and presentation across the site through a proactive “eyes open” approach.
• Provide flexible support across the Workplace service, including reception and front-of-house where required and during periods of annual leave.
• This role will require regular travel to our field site (10 minutes away from site)

2. Contractors & Maintenance Coordination

• Provide support and cover for the supervision of contractors to both Bangor and Aber site, ensuring compliance with permits, Risk Assessments and Method Statement (RAMS), and safe systems of work.
• Support delivery of Planned Preventative Maintenance (PPM) and reactive works, including first-line fault response.
• Liaise with service providers and internal teams to ensure works are completed to agreed standards and timeframes.

3. Compliance, Administration & Assurance

• Carry out workplace inspections and statutory compliance checks (e.g. fire safety, water hygiene, emergency systems) at Bangor and Aber sites.
• Fleet management support; moving vehicles, inspecting vehicles, booking into garage, following up on quotations and required repairs. Maintaining accurate and up to date records on our fleet system.
• Ensure building defects, hazards, and non-compliance issues are identified, recorded, and resolved in a timely manner.
• Support with service requests, bookings, and helpdesk tasks, ensuring efficient tracking and closure
• Maintain accurate records of inspections, contractor activities, and compliance documentation.

We're Looking for Someone Who has:

• Good standard of education or equivalent work experience (facilities, business support, customer service, administrative
• Ability to carry out moving and handling tasks
• Excellent written and verbal communication skills
• IT literate - Office 365 - Word, Excel, and other system
• Detail orientated, accurate data entry
• Customer focused and ability to support others
• Reliable team player, adaptable and flexible
• Full UK driving licence

Desirable skills:

• Experience in a facilities, estates, or workplace environment with a hands-on operational approach
• Good working knowledge of health & safety and statutory compliance
• Experience coordinating contractors and/or service providers
• Relevant training (e.g. manual handling, Legionella, fire awareness, first aid)