Assistant Manager

Job Description

What's the opportunity?

The Bakers Arms is a traditional countryside pub in Sewardstone, close to the historic town of Waltham Abbey. We're all about great pub food, a warm welcome and creating a place where guests love to spend time.

From juicy burgers and hand-battered fish and chips to our much-loved Sunday roasts, there's something for everyone. Our tree-lined beer garden is perfect for enjoying a drink in the sunshine, and our dog-friendly atmosphere makes us a favourite stop after exploring the surrounding countryside.

As Assistant Manager, you'll support the General Manager in the day-to-day running of the pub, helping the team deliver great service while learning how to drive standards and business performance.

You'll be responsible for:

• Leading by example: Support the team during service, maintain high standards and help create a positive working environment.

• Delivering great guest experiences: Make every guest feel welcome and ensure any questions or concerns are handled with care.

• Supporting your team: Work collaboratively with colleagues, helping them feel confident, motivated and ready to deliver their best.

• Keeping things running smoothly: Assist with daily operations, organisation and maintaining a safe, clean and welcoming pub.

• Learning and developing: Work closely with the General Manager to build your management skills, embrace new ways of working and take on greater responsibility.

• Growing the business: Help promote the pub, engage with the local community and, if you're confident with social media, bring ideas to help showcase what makes The Bakers Arms special.

• Maintaining standards: Support compliance, operational procedures and the smooth running of the pub.

Qualifications

What we're looking for

Experience in hospitality or a supervisory role would be beneficial, but attitude, reliability and a willingness to learn are just as important.

You'll bring:

• A strong work ethic and a reliable, punctual approach.

• A genuine passion for customer service and making guests feel welcome.

• A team-first attitude and the ability to support colleagues.

• An open mind and enthusiasm for learning new skills and adapting to new ways of working.

• Good communication and organisational skills.

• The confidence to take initiative while knowing when to ask for support.

• An interest in social media and promoting the pub would be a bonus.

We're looking for someone who wants to develop, takes pride in their work and is willing to get stuck in. You'll have a supportive General Manager who is happy to invest time in teaching and coaching you, so this is a great opportunity to build your management experience.

Personal Licence: As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.

Additional Information

What's in it for you?

At Greene King, we believe in rewarding our teams and helping them build careers they can be proud of.

• Career development: Training, apprenticeships and opportunities to progress across Greene King.

• Discounts: 33% off food and drink in our pubs, plus 15% off for friends and family.

• Greene King Inns: 50% off stays and 25% off for friends and family.

• Wellbeing support: Access to our Employee Assistance Programme.

• Family-friendly benefits: Enhanced policies to support you through life's important moments.

• Recognition: Recommend a friend and earn up to £1,500.

• Financial wellbeing: Access to Wagestream to help manage your pay.

• Extra savings: Retail discounts, including Superdrug and Three Mobile.

Greene King is one of the UK's leading pub companies and brewers, with over 220 years of history and a team of around 39,000 people. We're passionate about pouring happiness into lives and becoming the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to take your next step?

If you're reliable, hardworking and passionate about people, and you're looking for a role where you can learn, grow and make a difference, we'd love to hear from you.

Bring your enthusiasm. Learn new skills. Grow with The Bakers Arms.