Administrative Officer – Welcoming Secondary School inDudley

Job Title: Administrative Officer Location: Dudley, West Midlands School Type: 11–18 Secondary School & Sixth Form Contract Type: Full-Time, Permanent Start Date: ASAP Salary: £22,500 – £25,500 per annum (Local Government Pay Scale) Role Overview A welcoming secondary school in Dudley is seeking an organized, efficient, and friendly Administrative Officer to join their busy main school office team ASAP. In this key non-teaching role, you will provide comprehensive secretarial, clerical, and administrative support to ensure the smooth daily operation of the school. Serving as a primary point of contact for parents, visitors, and external callers, you will manage front-of-house operations, process student records, support admissions, and maintain accurate administrative systems across the school. Key Responsibilities Oversee front-of-house reception, greeting visitors, checking DBS/safeguarding credentials, and managing incoming telephone calls and main office inbox enquiries. Maintain accurate pupil records, attendance entries, and admissions data using school management software (e.g., SIMS, Arbor). Draft, proofread, and distribute school communications, including weekly newsletters, parent letters, and email notifications. Support senior leadership, SENCO, and teaching staff with general secretarial duties, meeting arrangements, diary management, and document preparation. Assist with administrative tasks surrounding school trips, extracurricular activities, pupil medical records, and daily registers. Key Requirements Proven administrative or secretarial experience within a school, college, or busy office environment. Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook) and familiarity with management information systems (SIMS, Arbor, or equivalent). Excellent verbal and written communication skills with a professional, customer-focused manner. Strong organizational abilities with high attention to detail and the capacity to prioritize competing workloads. Understanding of school safeguarding protocols and data protection principles (GDPR). Legal right to work in the UK. School Highlights & Benefits Friendly, collaborative admin and pastoral team with clear operational processes. Supportive senior leadership team offering ongoing professional development and training. Convenient Dudley location with great transport links across the Black Country and wider West Midlands, plus free on-site staff parking. Local Government Pension Scheme (LGPS) enrolment and term-time-only working arrangements. Application To apply for this Administrative Officer role at a welcoming secondary school in Dudley, starting ASAP, please submit your updated CV as soon as possible.