Food & Beverage Associate
- Full-time
Position Summary:
Serve food courses and
alcoholic beverages to guests. Set tables according to type of event and
service standards. Answer questions on menu selections. Communicate with the
kitchen regarding menu questions, the length of wait, recook orders, and
product availability. Communicate additional meal requirements, allergies,
dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time
of order. Check in with guests to ensure
satisfaction with each food course and/or beverages. Maintain cleanliness of
work areas, china, glass, etc., throughout the day. Complete closing duties,
including restocking items, turning off lights, etc. Present physical and
accurate check to guest and process payment.
Follow all company and safety and security
policies and procedures; report accidents, injuries, and unsafe work conditions
to manager; and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address guests’
service needs, assist individuals with disabilities, and thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards.
About Us:
Delta Hotels by Marriott York
offers a 4 star hotel experience in a beautiful location steps away from the
York Racecourse. We have stunning guest rooms and leisure facilities as well as
banqueting spaces for hire and our Cast Iron Bar & Grill.
Benefits to joining:
- Discounted
room rates for you, as well as your friends & family worldwide! - Discount
on food & beverage at Marriott hotels worldwide. - Free
use of the Leisure Club facilities - Access
to discounts, rewards, and perks with top brands - Free
meal during shifts - Staff
parking during shifts - Learning
& Development opportunities - Employee
Assistance Programme - Dedicated
benefits website