Senior Claims Specialist Natural Resources & Construction
London, United Kingdom | Posted on 21/10/2026
We are recruiting for a Senior Claims Specialist, Construction & Natural Resources on behalf of aleading London Market insurer.
The Senior Claims Specialist will manage Construction and Natural Resources claims, with a primary focus on the Inherent Defects Construction book of business, ensuring claims are handled efficiently and effectively.
Key Responsibilities
Creating and maintaining peer level relationships with brokers.
Managing a portfolio of clients, as well as being the main entry point for all their claims.
Handling from FNOL to conclusion claims of varying degrees of complexity and value,incl. reporting and referrals.
Training and developing the team and acting as a technical referral point for other ClaimsHandlers.
Collaborating with Underwriting, Operations and Global teams.
Participating in IT/digital projects to share technical insights as a Subject MatterExpert.
Key Requirements
Specialisedunderstanding of Construction claims.
Experiencehandling Inherent Defect claims is advantageous.
Anunderstanding of Natural Resources claims is advantageous but not essential.
Detailedunderstanding of the insurance markets and competitor landscape.
Asolid understanding of coverage principles, products, wordings, terms, andconditions.
Understandingof relevant reserving, legal framework, processes, guidelines, and litigationmanagement.
Wellrecognised relationship building with brokers at peer group level.
Abilityto effectively absorb information from various sources, then analyse, study,and examine data in detail, and draw appropriate conclusions.
Ability to integrate AI-driven insights into work to optimiseoutcomes and support broader organisational goals.